We’re Always Glad to Help
with Your Questions.
What types of tours do you offer in Dubai?
We offer a wide range of tours including city sightseeing, desert safaris, hot air balloon rides, helicopter tours, jet skiing, cultural experiences, and customized private tours.
How do I book a tour with your company?
Booking is easy! You can book directly through our website, by phone, or via email. Simply choose your preferred tour, select the date, and complete the payment process online.
Are your tours suitable for families and children?
Yes, many of our tours are family-friendly and suitable for children of all ages. Please check the tour details for age restrictions or special requirements.
Do you provide hotel pickup and drop-off?
Most of our tours include complimentary hotel pickup and drop-off within Dubai city limits. Specific details will be provided during booking.
What is the cancellation policy?
Our cancellation policy varies by tour, but generally, you can cancel free of charge up to 48 hours before the scheduled start time. Please refer to the individual tour page for exact terms.
Are your tours guided?
Yes, all tours are conducted by professional, knowledgeable guides who speak English. Other languages may be available upon request.
What should I wear for the tours?
We recommend wearing comfortable, weather-appropriate clothing and sturdy shoes. For desert tours, layering is advised due to temperature changes. Don’t forget sunscreen and sunglasses!
Is travel insurance included?
Travel insurance is not included but highly recommended. We advise guests to arrange their own insurance before traveling.
Can I customize a tour itinerary?
Absolutely! We offer personalized tour packages tailored to your interests and schedule. Contact us to discuss your requirements.
Are your tours safe?
Your safety is our priority. We work with licensed operators and follow all safety regulations. Our vehicles and equipment are regularly inspected and maintained.
How far in advance should I book my tour?
We recommend booking at least one week in advance, especially during peak tourist seasons (October to April), to secure your preferred dates.